Introduction

At SCOPE Trust, we respect and value the privacy of everyone who interacts with our organisation and uses our website. This Privacy Policy explains how SCOPE Trust collects, uses, stores, protects and, where necessary, shares personal information received through our website, communications, donation activities, events and other interactions.

This policy applies irrespective of the manner in which we receive your personal information, whether through our website, telephone, email, social media, in-person interaction or any other means.

This document explains SCOPE Trust’s responsibilities regarding your personal information, your rights, the information we may collect and how such information may be used.

Information We Collect From You

We collect personal information when necessary to provide our services, process donations, issue donation receipts and applicable tax-related documents, communicate with supporters, volunteers and donors, and provide updates about our charitable and social welfare activities.

Depending on the nature of your interaction or transaction with SCOPE Trust, the information we may collect can include, but is not limited to:

• Name
• Postal address & PIN/ZIP code
• Telephone or mobile phone number
• Email address
• Organisation or institution name
• Donation & transaction details
• Billing & payment information
• Volunteer & programme participation details

We collect only such information as may reasonably be required for the relevant purpose.

Where and When We Collect Personal Information

SCOPE Trust may request or receive your personal information when you:

• Make a donation or financial contribution
• Request information or communication from us
• Register or participate in an event, programme or activity
• Volunteer with SCOPE Trust
• Express interest in supporting our charitable campaigns or projects
• Apply for employment or other opportunities with SCOPE Trust
• Communicate with us through our website, email, telephone, social media or other channels
• Interact with our representatives or team members in person

How We Use Your Information

The information collected by SCOPE Trust may be used for legitimate organisational purposes, including:

Information Security

SCOPE Trust takes reasonable and appropriate measures to safeguard the personal information entrusted to us. Access to personal information is restricted to authorised persons who require such information for legitimate organisational purposes.

Where online transactions or payments are facilitated through third-party payment or service providers, appropriate security measures are expected to be maintained by such providers.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. While SCOPE Trust makes reasonable efforts to protect your personal and financial information, we cannot guarantee absolute security of information transmitted or stored electronically.

Sharing of Personal Information

SCOPE Trust does not intentionally sell, rent or otherwise disclose your personal information to unrelated third parties except where disclosure is necessary for legitimate purposes or permitted or required by law.

Cookie Policy

Cookies are small electronic files that may be placed on your device when you visit our website. Cookies can help our website recognise your browser, remember certain preferences and improve the user experience.

You may configure your web browser to accept, reject or notify you when cookies are being used. Please note that disabling or rejecting certain cookies may affect the functionality of some portions of the SCOPE Trust website.